clearning browser cache | clearing browser cookies

clearing browser cache
To find out how to clear your cache, click your browser:

* Internet Explorer 7
* Internet Explorer 6
* Firefox 2.x
* Firefox 1.x
* Safari

Internet Explorer 7
1. Click “Start” and select “Control Panel”. (Note: With Windows XP Classic View click the Windows “Start” button and select “Settings” and “Control Panel”).
2. Open the “Internet Options” icon.
3. Click the “General” tab if it isn't selected already.
4. Click the “Delete” button.
5. Under the heading "Temporary Internet files," click “Delete Files”.
6. Click “OK” to exit.

Internet Explorer 6
1. Click “Start” and select “Control Panel”. (Note: With Windows XP Classic View click the Windows “Start” button and select “Settings” and “Control Panel”).
2. Open the “Internet Options” icon.
3. Click the “General” tab if it isn't selected already.
4. Under the heading "Temporary Internet files," click “Delete Files...”.
5. Click “OK” to exit.

Mozilla Firefox 2
1. Open Mozilla Firefox and click on the “Tools” menu.
2. Select “Options” then “Advanced”. (top right)
3. Click the “Network” tab.
4. Under the “Cache” heading, click the “Clear Now” button.
5. Click “OK” to exit.

Mozilla Firefox 1.x
1. Open Mozilla Firefox on the “Tools” menu.
2. Select “Options” then the “Privacy” icon.
3. Click “Clear” across from the Cache option.
4. Click “OK” to exit.

Safari
1. From the Safari menu, click “Empty Cache”.
2. When asked “Are you sure you want to empty the cache?”, click “Empty”.
3. Click “Done”.
4. Reload the page.

Clearing browser cookies
To find out how to clear cookies, click your browser:

* Internet Explorer 7
* Internet Explorer 6
* Firefox 2.x
* Firefox 1.x
* Safari

(Please note: while clearing your cookies may resolve the problem, it will also remove your saved settings for sites you've previously visited.)

Internet Explorer 7
1. Click “Start” and select “Control Panel”.
(Note: With Windows XP Classic View click the Windows “Start” button and select “Settings” and “Control Panel”).
2. Open the Internet Options icon.
3. Click the “General” tab if it isn't selected already.
4. Under the Browsing history section, click the “Delete” button.
5. Click the “Delete cookies” button.
6. Select “Yes” if a box appears to confirm.
7. Click “OK” to close the window.

Internet Explorer 6
1. Click “Start” and select “Control Panel”. (Note: Windows XP Classic View click the Windows “Start” button and select “Settings” and “Control Panel”).
2. Open the “Internet Options” icon.
3. Click the “General” tab if it isn't selected already.
4. Under the heading "Temporary Internet files," click on "Delete Cookies...".
5. Click "OK" for the "Delete all cookies in the Temporary Internet Files folder?" prompt.
6. Click "OK" to exit.

Mozilla Firefox 2.x
1. In Mozilla Firefox select “Tools” from the file menu.
2. Select “Options”.
3. Under the “Private Data” heading, click the “Clear Now button”.
4. Click “OK” to exit.

Mozilla Firefox 1.x
1. In Mozilla Firefox select “Tools” from the file menu.
2. Select “Options”.
3. Click the “Privacy” icon in the top panel.
4. Click the “Cookies” tab.
5. Check the “Clear Cookies Now” button.
6. Click “OK” to save and close.

Safari
1. Go to the “Safari” drop down menu.
2. Select “Preferences”.
3. Select the “Security” icon at the top panel.
4. From the Security dialog box, click “Bookmarks”.
5. Click “Show Cookies”.
6. From the Cookie dialog box, click to choose cookies from youtube.com, and click “Remove” alternatively, if you want to delete all cookies, click “Remove All”.
7. Click “Done”.